Our Customer Evaluation Process is the foundation for Continuous Improvement. At the completion of every assignment, we request a candid Customer Evaluation of Woodward Drilling. The responses are uploaded automatically into a Customer Satisfaction Database. Every Evaluation is reviewed by Wayne Woodward and all Customer comment s noting a need for improvement are acted upon by senior management. Items identified as needed improvements are reviewed with the entire TEAM, and the process continues. This process never ends!!!!!!!!!!!